Ten Mile Junction

Tanah Merah

Bedok

Kembangan

Eunos

Paya Lebar

Dakota

Tai Seng

Serangoon

Mountbatten

MacPherson

Canberra

Simei

Teck Lee

Punggol Point

Samudera

Nibong

Sumang

Soo Teck

Jurong East

Orchard

Somerset

Dhoby Ghaut

City Hall

Raffles Place

Marina Bay

Marina South Pier

Pasir Ris

Tampines

Aljunied

Kallang

Lavender

Bugis

Tanjong Pagar

Outram Park

Tiong Bahru

Redhill

Queenstown

Commonwealth

Buona Vista

Dover

Clementi

Chinese Garden

Lakeside

Boon Lay

Pioneer

Joo Koon

Gul Circle

Tuas Crescent

Tuas West Road

Tuas Link

Expo

Bartley

Renjong

Woodlands North

Woodlands

Woodlands South

Springleaf

Lentor

Mayflower

Bright Hill

Punggol

Sengkang

Keat Hong

Teck Whye

Bukit Panjang

Segar

Jelapang

Compassvale

Cheng Lim

Farmway

Thanggam

Fernvale

Layar

Tongkang

Cove

Meridian

Coral Edge

Riviera

Senja

Bukit Batok

Bukit Gombak

Choa Chu Kang

South View

Phoenix

Petir

Pending

Bangkit

Fajar

Rumbia

Bakau

Kangkar

Ranggung

Kupang

Accounts

Admin

Baker

Barista

Beautician

Car Mechanic

Carpenter

Cashier

Chef

Childcare Assistant

Class 3 Driver

Class 4 Driver

Class 5 Driver

Cleaner

Customer Service

Delivery Attendant

Dish Washer

F&B Crew

Forklift Operator

General Worker

Hair Stylist

Healthcare Assistant

Hotel (Bell Boy)

Hotel (Front Desk)

Hotel (Housekeeper)

Human Resource

Kitchen Helper

Landscape

Laundry Worker

Massage Therapist

Nurse

Others

Packer

Pest Control

Petrol Pump Attendant

Pre-school Teacher

Procurement

Production Worker

Receptionist

Retail Assistant

Rider

Security Guard

Tailor

Warehouse Assistant

Welder

NTUC FOODFARE CO-OPERATIVE LIMITED

Lorong Chuan

Bishan

Marymount

Caldecott

Botanic Gardens

Bras Basah

Farrer Road

Holland Village

one-north

Kent Ridge

Haw Par Villa

Pasir Panjang

Labrador Park

Telok Blangah

HarbourFront

Esplanade

Promenade

Nicoll Highway

Stadium

Bayfront

Changi Airport

Stevens

Newton

Little India

Rochor

Downtown

Telok Ayer

Chinatown

Cashew

Fort Canning

Bencoolen

Jalan Besar

Bendemeer

Geylang Bahru

Mattar

Kaki Bukit

Bedok North

Hillview

Bedok Reservoir

Tampines West

Tampines East

Upper Changi

Beauty World

King Albert Park

Sixth Avenue

Tan Kah Kee

•	Toast Bread
•	brewing of Coffee and Tea
•	Cashiering
•	Washing of tea cups"



SERVICE CREW (WANG CAFE)

• Assist the Executive Chef in overseeing the kitchen operations systems and inpatient food services
• Provide effective support to the client on all operational matters
• In-charge of indent ordering and sales reporting
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications

•协助行政总厨监督厨房操作系统和住院食品服务

•就所有运营事宜向客户提供有效支持

•负责订单和销售报告

•跟踪所有许可证和认证的到期和续期日期；提交续签申请

Executive (Operations)

执行（运营）

- Work closely with outlet key holders in relation to outlet operations.
- Improve outlet operations and procedures to enhance customer experience.
- Work with the various departments on the set up of new outlets and monitor renovation works.
- Responsible for monthly, weekly, and daily sales reports.
- Attend to customers' complaints.
- Maintain good working relationships with the landlord, relevant authorities and agencies, licensees, and sub-contractors.
- Monitoring and responsible for lease renewal agreement, negotiation, and follow-up on terms of the lease with licensees.

-与门店钥匙持有人密切合作，确保门店运营。

-改进门店运营和程序，提升客户体验。

-与各部门合作建立新门店，并监督装修工程。

-负责每月、每周和每日的销售报告。

-处理顾客的投诉。

-与业主、相关当局和机构、许可证持有人和分包商保持良好的工作关系。

-监督并负责与被许可方签订租赁续约协议、谈判并跟进租赁条款。

AREA MANAGER

区域经理

NTUC FAIRPRICE CO-OPERATIVE LTD

"The Platform Growth & Experimentation team is responsible for shaping the digital customer journey in the FairPrice app, enhancing & optimizing the Journey starting from App LaunchSession all the way to a successful purchase transaction online, in store or in food courts, working with Product, Tech, UX & Content teams to provide a seamless shopping experience to the Customer. 

The team identifies drivers and opportunities to optimize, generates hypotheses, runs continuous experiments & enhancements collaborating with Tech/Platform/Commercial teams to improve the key metrics.

 About the Role

Work closely with cross-functional business leaders to understand key strategic priorities for each line of business, key customer workflows, aligning on metric definition (especially Conversion) and priorities
Analyze the customer journey in detail, site/app performance, customer & user research feedback to identify key customer pain-points and opportunity areas. Generate hypothesis and recommendations to improve our onsite customer experience & optimize conversion rates
Plan a series of structured experiments on the platform in order to test various hypotheses through rigorous AB’s and driving best practices as a result of these, build a backlog of test hypotheses, prioritization and schedule a roadmap of tests. 
Align with stakeholder teams (Product, Tech, UX, Platform) on the product and experimentation roadmap & sprints based on an objectively prioritized backlog
Coordinate with Product/Data/Content/UX Teams periodically to track backlog & experiments, including A/B Testing & Personalization. Constantly track and monitor data & user behavior to provide inputs for iterations and enhancements. Ensure velocity - continuous stream of tests & insights. Establish and develop routines to utilize data, user insights, and feedback
Propose and collaborate with Product/Tech teams to develop new innovations with respect to User Personalization, Landing Page Optimizations, Shopping Discovery, Search Enhancements, Product Ranking etc and thereby optimizing the Shopping Funnel & increasing sales"

Platform Growth Executive

"FairPrice is currently hiring for an Operations Senior Supervisor to join the O2O (offline-to-online) Grocery team under the Omni-channel COE organization. 

As part of the O2O Grocery team, you will be working with a team of highly motivated professionals across various functions to support the rollout of our innovative digital solutions.

You will be an advocate for FairPrice Scan & Go omnichannel solution, managing a group of part-time O2O Digital Ambassadors. You will play a key role in the O2O Grocery team, being the point of contact for the team to understand what is happening on the ground.

Responsibilities:

HR & Coaching Tasks

Reviewing Digital Ambassador monthly rosters
Provide on-job-training to O2O Digital Ambassadors
Conduct timely training for store team on new in-app features and app-related campaigns
Provide timely coaching to improve ambassador individual productivity and tabulate monthly incentive
Work with HR business partners to recruit O2O Ambassadors and Attendants
Ensure timely replacement of staff as required to avoid disruption in operations
Operational Tasks

Conduct regular store visit to ensure all POSMs are up-to-date  & service audits on cashiers to ensure they are actively reminding customers to use FP app
Conduct regular store visit to ensure that Scan & Go processes and product are working as per SOP
Assist in coordinating and organizing regular in-store activities and roadshows to drive publicity and user acquisition for FP App
Work closely with the store team (chief cashiers, cashiers & attendants) to ensure the store team is well informed of all in-store app promotions & campaigns.
Communication & Coordination

Act as first point of contact for store staff (e.g. Chief Cashiers, TLs) for omnichannel related queries and discussions
Actively manning group chat and escalation of feedback on tech issues & customers from the stores to the various working teams
Act as feedback channel for customer experience to Scan & Go team
Actively engage customers & ground team to maintain a constant pulse and provide feedback to drive in-store and on-app enhancements to continuously improve customer experience
Conduct regular cadences with chief cashiers to update & follow-up on operational tasks i.e. refunds, etc"

Senior Supervisor, Offline-To-Online Business Operations