Head, Operational Excellence - Kopitiam Investment Pte Ltd
Head, Operational Excellence

Head, Operational Excellence

Kopitiam Investment Pte Ltd

Full Time : $ 7000 - $ 8500 / PER MONTH
Full TimeOthers    

Job Description

•Define and document operating systems and procedures for the different formats in FCF in consultation with relevant stakeholders
•Develop operational capabilities across the FCF network through appropriate design, training, audit and corrective follow-up
•Systematize training and development for each role in FCF
•Develop and implement plans to enhance operational excellence 
•Instill operational excellence, data culture and FPG ways of working
•Enforce audits to ensure compliance to systems and standards 
•Reporting key performance metrics and development status

Job Requirements

• Diploma or Degree in any discipline
• At least 7 to 10 year(s) of working experience in F&B or service-related industries
• Basic familiarity with facilities management 
• Strong leadership and communication skills
• Ability to create systems and structure
• Proficiency in GSuite or Microsoft Office, and management systems (e.g. ERP, POS, Labour Management System, etc.)
• Data literate and highly numerate





Work Location (MRT)