SUPERVISOR

Job Description

• Coordinates and supervises the activities of employees in the custodial program.
• Train and instruct employees in task, safety, policies and procedures. 
• Ensures custodial services meet the needs of the site
• Ensure custodial personnel have the equipment and supplies necessary to perform their job
• Issues supplies to custodians as needed.
• Operates motorized cleaning equipment.
• Tracks equipment inventory, maintenance and repair.
• Schedules clean up and repairs as needed.
• Maintains daily upkeep of assigned area.
• Tracks and maintains supplies inventory.
• Ensures specified contract services are provided by the contractor by inspecting the work performed
• Conducts regular quality, service and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis to the assigned custodian
• Reports incidents and hazardous conditions to site manager. 
• Reports employee personnel and customer issues to site manager.
• Monitors employees for proper use of personal protective equipment and supplies.
• Corrects at risk behaviour, then reports to the site manager immediately. 
• Carries out management responsibilities in accordance with the organisation’s policies and applicable laws.
• Provide recommendations for corrective action on areas that need improvement. 
• Insures each team members work in conformance with CLEANING CONCEPT PTE LTD policies and procedures.
• Comply with safety rules, policies and procedures. Stops at risk behaviour of others and self.
• Perform work assignments in a team with other employees.
• Follow all protocols, company procedures, policies and rules.
• Take direction and respond to site manager.
• Talk with lead, supervisor, co-workers, managers and customers in a professional manner.
• Fill in during staff shortage. 
• Support shift lead in completing punch-list items.
• Addresses complaints and resolves problems
• Ensure operational excellence through training, coaching, discipline and encouragement of team members. 
• Use proper personal protective equipment.
• Present a professional appearance and conduct.
• Reviews and maintain employee’s records such as attendance and metric data.
• Understand customer service and satisfaction.
• Understand reporting systems and of the environment.